Thanks for being a good customer at BabySavers.pk!
This policy is designed to make our customer’s experience better and convenient post shopping. If you are not entirely satisfied with your purchase, we’re here to help. Just contact us within 7 days of the receipt of your order and we will give you a refund or exchange. While we hope it doesn’t come to that, we’ll try to make it as painless as possible.
We will be happy to exchange or refund your money as long as the product is returned with the following criteria
- Package must not be opened and returned in the original packaging before use.
- You need to provide the receipt or proof of purchase.
- The refund is subject to being provided with a valid reason. Babysavers.pk can reject any refund claim of an order that doesn’t provide a reason or a valid reason. Change of mind is not acceptable.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item or will dispatch the exchange item in case of exchange request.
- Exchange of an item shall only be applicable if its condition is intact, unopened and not replaced with any other pack which is near to expiry.
If your return is approved. We will initiate a refund to your desired platform.
You will be responsible for paying for your own shipping cost for returning your item. Shipping cost are non-refundable and we are not liable to collect orders from your doorstep in any of the circumstances.
If the items have been purchased in sale or the price other then the regular price, in such condition items in sale are non-exchangeable and non-refundable unless the fault is such a major fault that prohibits the use of the item. However, if the customer still wants to exchange the item, customer has to bear shipping and reshipping charges on their own to get it exchanged.
If you have any questions on how to return your item to us, contact us.
Babysavers.pk reserves the right to amend, modify or nullify this policy any time without any prior notice to the customers. All orders placed before the modification date of this policy shall fall under this policy and treated accordingly.